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Federal Agency Says Ventura County Based Call Center Agrees To Settlement Over Labor Law Violations

A federal labor agency has reached a settlement with a Ventura County based call center company which investigators say denied proper wages to hundreds of works because it misclassified their jobs.

The U.S. Department of Labor’s Wage and Hour Division found that ViaSource Solutions violated the Fair Labor Standards Act.  Officials say the Thousand Oaks based company designated more than 400 workers as independent contractors rather than employees.

The result was that they in many cases didn’t receive minimum wage, and were also denied overtime for the hours they worked.

The settlement calls for ViaSource to reclassify all center employees, pay more than $100,000 in back wages, as well as nearly $50,000 in unpaid overtime.  Federal investigators say the company was cooperative after the violations were brought to its attention.