India's Lockdown Puts Strain On Call Centers

By Lauren Frayer,

Published April 24, 2020 at 10:42 AM PDT

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Lauren Frayer

Lauren Frayer covers India for NPR News. In June 2018, she opened a new NPR bureau in India's biggest city, its financial center, and the heart of Bollywood—Mumbai.

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Sushmita Pathak

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